Docusign for Retail

Transform the customer experience with AI-powered agreements

Deliver seamless, paperless transactions with automated workflows and AI-powered insights. With Docusign IAM, you can enhance customer satisfaction, reduce risk, and lower costs while streamlining the agreement process.

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A man working in a bakery uses Docusign to improve the customer experience

Advance your goals

Personalize your retail experience
Bump up your Net Promoter Score (NPS) by making it easier for consumers, vendors and employees to buy from, sell to and work for you.
Reduce costs and consumption
Operate more efficiently and cut costs by eliminating manual processes and expenses for supplies, like paper and postage.
Increase productivity
Stop chasing paper and spend more time on higher-value tasks that help drive growth.

Two employees working in retail in a back office with boxes look at a retail contract on a tablet

How you can use Docusign

From employee onboarding and franchising to sales and sourcing, accelerate key processes across your retail business.

Sourcing
Simplify complex supplier agreement negotiations by digitizing and automating critical paper-based workflows.
- Master service agreements
- Purchase orders
- Invoices
Human resources
Fast-track seasonal and new hire onboarding with seamless HR workflows that makes it easy to manage paperwork across the employee lifecycle.
- Offer letters
- Onboarding paperwork
- Performance evaluations
Omnichannel sales
Deliver a convenient experience where people can sign practically anywhere, anytime, on virtually any device.
- Service contracts
- Financing agreements
- Memberships

Ready to modernize and grow your business?

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Retail companies see significant time savings with Docusign

Specsavers uses Docusign eSignature to frame its digitally focused business
+2,354
Growth in users since 2016
1/3
of envelopes are signed in 0-4 hours
Read Full Customer Story
Ducati West Europe improves customer experience on the track with eSignature
83 %
Shorter processing time – from 1 hour to 10 minutes
80 %
Of the necessary documents will be filled out prior to the event
Read Full Customer Story

Read Full Customer Story

"Getting a message from the head of the business informing you they don’t want to use wet ink signing any more, and to just send everything via Docusign is all the endorsement needed."

Jamie HoldenContract Manager, Specsavers

+2,354

Growth in users since 2016

1/3

of envelopes are signed in 0-4 hours

Read Full Customer Story

"Our participants benefit the most from Docusign. There's no need to print out a stack of paper, nor start the day waiting in line to have those documents checked. Now it's really all about having fun on our bikes."

Marielle RouquetteMarketing & Communications Director, Ducati West Europe

83 %

Shorter processing time – from 1 hour to 10 minutes

80 %

Of the necessary documents will be filled out prior to the event

Person holding a phone and tablet smiling outside a small business

eSignature for retail companies

Complete agreements in minutes with beautiful mobile forms that work on virtually any device.

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Additional products for retail

IAM for Customer Experience
Applications
Improve customer experiences and conversions with prefilled forms, signing from any device, and signer identity verification.
Contact Sales
Contract Lifecycle Management
Applications
Manage contracts better with document generation, collaboration tools, automated workflows, and a searchable repository.
Contact Sales
Web Forms
Capabilities
Streamline data collection and speed up signing.
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