Docusign IAM | Contract Lifecycle Management
CLM: Manage your contracts with a trusted industry leader
Effective contract management can help you boost speed and efficiency by 83%. Whether you’re closing the next big deal with a customer or purchasing something your business needs, Docusign CLM makes the contracting process easier, faster, and less risky.
Don’t take our word for it—for the fifth year in a row, the Gartner® Magic Quadrant™ named Docusign as a Leader in CLM.
Explore a guided tour of Docusign CLM
See how to create, review, negotiate, route and manage contracts efficiently.
CLM by the numbers
How can contract management software help your team save time and money?
Accelerate cycle times
Automate tasks, manage complex workflows, and remove blockers to work more efficiently.
Optimize agreement value
Standardize contract management processes and increase oversight while saving your legal team time.
Eliminate unnecessary risks
Incorporate compliance requirements into contract management. Unlock the full value of agreements and find answers to critical business questions.
Learn how Docusign CLM works
Generate documents with the click of a button. It's quick and easy with templates and a clause library.
Auto-populate new agreements with data from systems like Salesforce
Set conditional rules for things like review of non-standard terms
Allow Legal to define a library of pre-approved clauses
Keep everyone on the same page and bring teams together to get contracts done faster.
Automate contract routing for internal and external review with detailed version control
Complete reviews fast with comments and tasks that notify users and let them take action via email and Slack
Accelerate review cycles with AI-assisted negotiation and summarization capabilities
Remove bottlenecks and blockers with automated workflows that keep contracts moving. Automated workflows enhance the contract management process.
Use a drag-and-drop editor to design contract processes
Use 100+ pre-configured contract management workflow steps to generate, review, approve, send for signature, store contracts, and more
With pre-built connectors and rich APIs, use CLM with the tools your team is already using
Store all your contracts in a searchable repository with permission controls.
Provide a central, accessible source of truth for your legal department and other users
Manage obligations, renewals and more with agreement reports
Search and filter agreements by keyword, concept and meta-data
Use AI and analytics built for contracts to save time, reduce risk and make contracts more discoverable.
Extract, analyze and report on key contract data points and legal topics with over 100 pre-trained AI models
Conditionally drive workflows with analytics, risk scores and contract content for faster contract cycles
Automate review and surface insights that help close sales deals faster, reduce procurement costs and speed legal review
The Docusign CLM difference
Vendor trust and track record
Learn MoreFeel confident in your purchase with Docusign’s trusted brand and history of leadership across major CLM analyst reports, including the Gartner Magic Quadrant for CLM.
Enterprise-grade contract management solution
Learn MoreMaximize existing investments and empower your whole organization with role-based user experiences and interoperability with key line-of-business tools like Salesforce and SAP Ariba.
Configurability and customization
Learn MoreRealize a return on investment faster with easy-to-adopt contract management capabilities and templated best practices, balanced with the customization required to meet your evolving business needs.
Advanced AI capabilities
Learn MoreAccelerate contracting with AI-assisted review and negotiation, automatic identification and extraction of common contract terms, AI-powered agreement summarization, and a Q&A experience powered by generative AI.
Robust services and support
Learn MoreImprove your digital transformation process and accelerate adoption with services and support capabilities from the world’s largest ecosystem of agreement experts.
Read Full Customer StoryCelonis accelerates change and drives digital competences with Docusign CLM
Read Full Customer StoryGenuine Parts Company Adopts an Enterprise Approach to Contract Management with Docusign CLM
Read Full Customer StoryVestwell Ramps Up Automation and Boosts Revenue by Investing in Docusign CLM
Read Full Customer StoryiCIMS improves contracting velocity for sales and legal teams with Docusign CLM and AI
78%Of agreements don’t require legal intervention5x ↑Growth in custom agreements while maintaining turnaround time
Trust your contract management to an industry leader
Gartner CLM Magic Quadrant
Get the ReportFor the fifth year in a row, Docusign was named a Leader in the Gartner 2024 CLM Magic Quadrant report.
Building a business case for CLM
Get the ReportLearn how to make a compelling case for why CLM software is a worthwhile investment.
Featured integrations
SAP Ariba
Learn MoreEliminate friction in source-to-pay agreement processes. Create new supplier agreements directly from Ariba, easily ingest third-party documents, and seamlessly manage and track workflow tasks across systems.
Salesforce
Learn MoreSpeed up the contract lifecycle with automated document generation, collaboration, workflows, and a central agreement repository with Docusign CLM across the Salesforce Customer 360.
Coupa
Learn MoreStreamline procure-to-pay processes by sharing data in real time between systems and automatically create or update contracts in Coupa or Docusign CLM.
Learn more about contract lifecycle management
Get contract lifecycle management software resources.
View More ResourcesConsidering CLM solutions
Find out how to choose a contract management software for your business.
Contract lifecycle management 101
Understand how CLM systems work and learn about implementation best practices.
Tips for integration
Learn about best practices for integrating other systems with CLM.
Ready to get started, or have questions about contract management?
FAQs
Gartner defines contract lifecycle management (CLM) as the “applications used to manage contracts from inception through time management and eventual renewal or termination.” In simpler terms, contract lifecycle management refers to the methods you use to prepare, sign, store, and execute your business agreements.
Contract management software are applications that help businesses and departments manage contracts more efficiently. Unlike manual document management strategies, CLM software is designed to help you easily store and find contracts, vendor information, standard contract clauses, and contract templates.
According to the WCC Association, the cost of inefficient contract management can amount to more than 9% of a company's total annual revenue. Docusign CLM customers see an average of 449% ROI in their business operations. Contract management can help a companies achieve significant business results, such as, accelerating revenue recognition, increasing employee productivity, reducing fixed costs—through building capabilities and legally compliant self-service features to make doing business easier.
An important part of analyzing contract lifecycle management (CLM) workflows is breaking down the contract lifecycle into recognizable stages. The five critical stages of a contract's lifecycle are contract creation, negotiation, routing, approval/signature, and storage.
Contract management is often long and opaque, and the additional inefficiency of these processes lengthens the payback period of contracts. Inefficient contract management also makes it difficult to track supplier contract overruns across the enterprise. In addition, contracting processes are prone to human error and introduce different types of risks: incoming contracts may contain terms that put a business at high risk or even block the progress of a deal. Thanks to the AI capabilities of contracts and analytics, you can reduce risk, speed up negotiations, and improve team performance.
Effective contract management can help companies save time and money, minimize risk and increase sales potential. Digital contract management allows companies to get contracts signed and in progress much faster than in the past, while increasing contract visibility and follow-up. This results in improved efficiency of contracting processes, which saves time and improves the time to value of sales contracts.
CLM software that leverages AI can also ease the pressure on legal departments, allowing you to focus on more interesting and productive tasks. What's more, it can identify new opportunities and risks that would otherwise go unnoticed.
Docusign CLM software integrates with applications you already use, such as Salesforce, Coupa, or SAP Ariba. Learn more about our integrations
With Docusign CLM, you can store, label, and organize contracts in one searchable repository designed specifically for all agreements. This makes it easier to quickly locate existing agreements, compile status reports, and extract insights to reduce risk and improve business function.
Once a contract is generated, changes or modifications often need to be made as part of the contract negotiation process, before the final version is ready for signing: this is the red review process. The objective is to produce a final document that satisfies all parties. The term “redlining” comes from the old way of changing contracts: manually, with a red pen on paper.
Contract management software like Docusign CLM lets you send contracts for review, track changes across multiple versions, and keep an audit trail of who did what and when. It also helps you store, label, and organize all contracts in one, searchable place, with granular permissions controls. With powerful CLM software, you can create reports on workflows and contracts to uncover insights and monitor all contract processes.