Trust Center
UPDATE: Subprocessor List for Docusign Services
09/18/2026
Dear Customer,
We are informing you that Docusign has updated the Subprocessor List for Docusign Services. Below are the key changes:
For Docusign eSignature Service and Intelligent Agreement Management (IAM):
Mailgun (owned by Sinch AB): Removed as a subprocessor for email delivery services.
Amazon Simple Email Services (Amazon SES): Updated to include Australia, Canada, and Japan as processing locations.
You may object to a subprocessor by emailing privacy@docusign.com with the subject line “Subprocessor Objection,” along with your name, your company’s name, the name of the Docusign service, the name of the subprocessor, and the specific grounds for objection.
Regards,
The Docusign Team