CLM for ServiceNow

Overview

Docusign CLM Spoke for ServiceNow lets you automate manual tasks, manage complex contract workflows and eliminate unnecessary risk. Initiate secure Docusign CLM workflows to easily generate, review and complete your contracts – all from the ServiceNow platform. Automatically update and share data across systems to drive consistency, save time and increase user productivity for Human Resources, IT Service Management, Customer Service, Service Catalog, IT Security, Procurement and more.

Highlights

• Streamline business processes by easily passing user data, field data and documents from ServiceNow to Docusign CLM

• Receive automatic status updates and audit history from Docusign CLM workflows to ServiceNow

• Instantly receive completed documents back from Docusign CLM to ServiceNow

• Easily complete field updates in ServiceNow from Docusign CLM workflow fields (parameters)

• Leverage secure oAuth 2.0 authentication

Benefits

• Start a CLM workflow from within the ServiceNow Platform: Transfer data directly from ServiceNow to CLM to generate documents and contracts with accurate data

• Add documents such as third-party contracts in ServiceNow directly to a CLM workflow: allow users to receive negotiated and completed documents back from CLM to ServiceNow

• Get data back from CLM into ServiceNow in case terms change during the negotiation process and you need to make updates in ServiceNow

• Check the status of workflows in CLM and transfer audit history from CLM into ServiceNow